Guest Experience Shift Leader

McDonald's Restaurants Limited

Madeira Beach (FL)

On-site

USD 23,000 - 30,000

Full time

2 days ago

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Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid sick leave and/or PTO

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s Restaurants Limited is seeking a Shift Manager to lead restaurant operations and crew scheduling, delivering an outstanding guest experience. You will supervise daily activities, coach crew and managers, and ensure food safety and cleanliness meet McDonald’s standards.

The role emphasizes safety, inventory control, profitability, and ongoing training. You’ll operate in a fast-paced setting, drive performance, and uphold exceptional service levels while supporting a value-driven team

Qualifications

Demonstrated passion for helping others and serving customers.
Excellent customer service and support focus.
Strong communication and anticipation of customer needs.
Ability to provide solutions and quick decisions in a fast-paced environment.

Responsibilities

Lead the experience: Oversee crew schedules and daily operations.
Inspire and empower: Provide leadership to crew and managers for guest excellence.
Teamwork and safety: Supervise food safety and cleanliness to meet standards.
Take action: Manage safety, security, inventory and profitability.
Learning culture: Foster training and continued learning within the restaurant.
Results oriented: Drive high performance from the team.