Guest Experience & Service Specialist

Default Brand; El Paso (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A popular hospitality brand in El Paso, Texas, is seeking a Hospitality Service Support staff member. This role includes greeting guests, managing to-go orders, and ensuring cleanliness throughout the restaurant. Candidates must be at least 17 years old, possess customer service skills, and be able to multi-task in a fast-paced environment. Responsibilities also include maintaining sanitation standards and promoting brand integrity. This position offers an opportunity to work in a vibrant team-oriented atmosphere.

Qualifications

• Must be 17/18 years of age or older.
• Ability to handle customer service inquiries effectively.
• Strong understanding of cleanliness and sanitation practices.

Responsibilities

• Ensure guest happiness through friendly service.
• Maintain cleanliness of restaurant areas.
• Assist in managing flow during peak times.

Skills

Customer Service Skills

Basic Mathematical Computations Skills

Ability to Promote Brand Integrity

Ability to Maintain Professionalism at All Times

Ability to Communicate Clearly

Ability to Work Well with Others

Ability to Multi‑Task within a Fast‑Paced Environment

Ability to Adapt to Change

Menu Knowledge

Knowledge of Sanitation and Use of MSDS

Job description

A popular hospitality brand in El Paso, Texas, is seeking a Hospitality Service Support staff member. This role includes greeting guests, managing to-go orders, and ensuring cleanliness throughout the restaurant. Candidates must be at least 17 years old, possess customer service skills, and be able to multi-task in a fast-paced environment. Responsibilities also include maintaining sanitation standards and promoting brand integrity. This position offers an opportunity to work in a vibrant team-oriented atmosphere.