Guest Experience & Service Coordinator

Upward Projects; Vernon Hills (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Meal Discounts & Perks

Competitive Wage Paid Weekly

Earned paid sick time

401K with company match

Sommelier reimbursement upon level 1/2

Job summary

Upward Projects is opening Postino in Vernon Hills, IL, and seeks a Service Assistant to support servers and ensure guest areas stay clean and welcoming. You will help deliver a high-energy, hospitality-driven experience and act as a brand ambassador delivering consistent, friendly service.

Ideal candidates show a passion for making guests feel good, thrive in a fast-paced restaurant, and stay calm while managing busy periods.

Qualifications

• Love for making others feel good
• Eye for details and upholding standards
• Ability to support, serve, and uplift teammates
• Enthusiastic brand ambassador
• Spreads positive vibes
• Stays calm under pressure
• Operates with urgency
• Looks for creative solutions

Responsibilities

• Support and assist servers and deliver service to guests.
• Maintain cleanliness and organization of guest tables and surrounding areas.

Skills

Authenticity

Attention to detail

Support teammates

Brand ambassador

Positive energy

Calm under pressure

Urgency

Creative solutions

Job description

Upward Projects is opening Postino in Vernon Hills, IL, and seeks a Service Assistant to support servers and ensure guest areas stay clean and welcoming. You will help deliver a high-energy, hospitality-driven experience and act as a brand ambassador delivering consistent, friendly service.

Ideal candidates show a passion for making guests feel good, thrive in a fast-paced restaurant, and stay calm while managing busy periods.