Guest Experience Server | Warm Service & Upsell Expert

Keke's Breakfast Cafe - Sunnyvale; Sunnyvale (CA); On-site; USD 39,000 - 57,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

401(k) program

Employee discounts

Career growth opportunities

Job summary

Keke’s Breakfast Café - Sunnyvale is seeking a friendly server to deliver attentive service and enhance the guest experience at our Sunnyvale location. The role requires at least one year of serving experience and a bubbly personality, along with strong communication and cash handling abilities.

As part of a fast-paced team, you will greet guests, take orders, upsell items, and ensure smooth service from arrival to checkout while supporting coworkers and maintaining a positive dining environment.

Qualifications

• 1 year of serving experience in a fast-paced restaurant environment.
• Fun, energetic and positive personality to engage with guests.
• Ability to stand for long periods (up to 6 hours).
• Strong communication skills in the predominant language(s) of our guests.
• Basic math skills with the ability to operate a cash register or POS system.
• Current, valid California food handlers card.

Responsibilities

• Welcome guests warmly upon arrival.
• Greet guests at the table, ensuring they feel comfortable and well taken care of.
• Inform guests about specials, menu changes, and substitutions.
• Upsell menu items, beverages, and specials and maintain sales targets.
• Take food and beverage orders promptly and enter them into the POS system.
• Deliver food and beverages from the kitchen to guests in a timely manner.
• Maintain clean service areas and assist during busy periods.
• Ensure guest satisfaction with both food and service and manage requests promptly.

Job description

Keke’s Breakfast Café - Sunnyvale is seeking a friendly server to deliver attentive service and enhance the guest experience at our Sunnyvale location. The role requires at least one year of serving experience and a bubbly personality, along with strong communication and cash handling abilities.

As part of a fast-paced team, you will greet guests, take orders, upsell items, and ensure smooth service from arrival to checkout while supporting coworkers and maintaining a positive dining environment.