Guest Experience Server — Upscale Play & Dining

Puttery; Chicago (IL); On-site; USD 19,000 - 30,000; Full time

Job summary

Puttery is a modern entertainment destination where guests enjoy a premium, social dining and gaming experience. The Server plays a key role greeting guests, taking orders, and delivering memorable service across our innovative venue.

We value knowledgeable, personable staff who can balance speed with a high standard of hospitality. Evening, weekend, and holiday shifts are required to support our bustling locations.

Qualifications

• Minimum of one year of serving experience in an upscale or high-volume restaurant preferred.
• Must be 21 years of age or older.
• Strong communication and interpersonal skills with a focus on hospitality.
• Ability to multitask in a fast-paced, dynamic environment.
• Familiarity with restaurant service standards, point-of-sale systems, and cash handling procedures.
• Excellent attention to detail and organizational skills.
• Professional appearance and positive attitude.

Responsibilities

• Greet guests warmly and provide an engaging, personalized dining experience
• Take accurate food and beverage orders and deliver items promptly
• Demonstrate expert knowledge of menu offerings, including ingredients, allergens, and pairings
• Anticipate guest needs and provide thoughtful recommendations to enhance their experience
• Maintain cleanliness and organization within assigned service areas
• Handle cash and credit transactions accurately, following company procedures
• Communicate effectively with team members, including bar, kitchen, and support staff, to ensure smooth service
• Follow all food safety and sanitation procedures
• Contribute to a positive team environment by showing professionalism, reliability, and respect
• Perform additional duties as requested by management

Skills

Hospitality

Communication

Multitasking

POS systems

Cash handling

Attention to detail

Professional appearance

Education

High school diploma or equivalent

Job description

Puttery is a modern entertainment destination where guests enjoy a premium, social dining and gaming experience. The Server plays a key role greeting guests, taking orders, and delivering memorable service across our innovative venue.

We value knowledgeable, personable staff who can balance speed with a high standard of hospitality. Evening, weekend, and holiday shifts are required to support our bustling locations.