Guest Experience Server | Thrives in Fast-Paced Hospitality

Concord Hospitality Brand

Dayton (OH)

On-site

USD 17,000 - 25,000

Full time

6 days ago

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Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and disability options

401(k) with company match

Tuition assistance

Discounted room rates at Concord-hand-

Training and career development

Job summary

Concord Hospitality is seeking friendly Servers to greet guests and deliver exceptional dining experiences. You will be the first and last friendly face, providing attentive service, taking orders, and ensuring guest satisfaction throughout their visit.

The role emphasizes professionalism, teamwork, and reliability in a fast-paced environment, with opportunities to grow within Concord-managed hotels.

Qualifications

Prior serving or hospitality experience preferred.
Strong communication and customer service skills.
Ability to work efficiently in a fast-paced environment.
Flexibility to work varied shifts, including nights, weekends, and holidays.
Commitment to teamwork, professionalism, and guest satisfaction.

Responsibilities

Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience.
Maintain a calm and professional demeanor during high-volume periods or unusual events.
Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns.
Keep workstations clean, organized, and fully stocked.
Accurately take and process guest orders while communicating clearly and pleasantly.
Maintain consistent attendance and punctuality.