Guest-Driven Server | Fast-Paced Service & Growth

Tapestry Conshohocken; Chattanooga (TN); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with match

Hotel Discounts

Training & Advancement

Job summary

Concord Hospitality is seeking a dedicated server to provide warm, attentive service to guests in Concord-managed hotels. You will help ensure guest satisfaction throughout the dining experience and support the outlet during high-volume periods with a calm, professional demeanor.

The role emphasizes accurate order-taking, clear communication, and maintaining clean, stocked workstations while supporting managers in resolving guest concerns. A reliable attendance record is essential.

Qualifications

• Prior serving or hospitality experience preferred.
• Strong communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work varied shifts, including nights, weekends, and holidays.
• Commitment to teamwork, professionalism, and guest satisfaction.

Responsibilities

• Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience.
• Maintain a calm and professional demeanor during high-volume periods or unusual events.
• Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns.
• Keep workstations clean, organized, and fully stocked.
• Accurately take and process guest orders while communicating clearly and pleasantly.
• Maintain consistent attendance and punctuality.

Skills

Customer service

Communication

Fast-paced environment

Attendance & punctuality

Shift flexibility

Guest satisfaction

Job description

Concord Hospitality is seeking a dedicated server to provide warm, attentive service to guests in Concord-managed hotels. You will help ensure guest satisfaction throughout the dining experience and support the outlet during high-volume periods with a calm, professional demeanor.

The role emphasizes accurate order-taking, clear communication, and maintaining clean, stocked workstations while supporting managers in resolving guest concerns. A reliable attendance record is essential.