Guest Experience Server — Memorable Dining & Service

Main & Vine; Cincinnati (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Main & Vine in Cincinnati, OH is seeking a Restaurant Server to ensure guests have an outstanding dining experience from arrival to departure. You will greet guests, take orders, suggest menu items, and coordinate with the kitchen and bar to deliver timely, accurate service.

The role requires knowledge of POS systems, strong communication, and the ability to handle multiple tasks with grace. This on-site position offers opportunities to contribute to a busy team and deliver memorable experiences

Qualifications

• One year of prior food and beverage experience preferred.
• Prior guest relations training.
• Knowledge of proper food handling.
• Strong written and verbal communication skills.
• Must be punctual and have reliable attendance.
• Proper food safety training and certification as described by law.
• Experience with MS Office/Google, POS systems and reservation software OpenTable.
• Able to perform duties with speed, accuracy and courtesy.
• Physical ability to push and pull vacuum cleaners and wheeled carts up to 25 pounds.

Responsibilities

• Greet all customers warmly.
• Adhere to grooming and appearance standards.
• Prepare dining tables for service and lay out utensils and napkins.
• Take guest food and beverage orders accurately.
• Know current menu choices and deviations.
• Seat guests, suggest menu items, and relay needs to cooks.
• Open and pour wine tableside.
• Record revenue and process payments (cash, card).
• Perform basic cleaning tasks as directed by supervisor.
• Assist with special events as needed.
• Answer phones with proper etiquette.
• Build positive relationships with coworkers and guests.
• Bus tables and assist with dirty dishes as needed.
• Assist kitchen with prep work or plating.
• Clean front-of-house areas, windows, lights, and entrances.
• Restock water and cut fruit as needed.
• All other duties as assigned.

Skills

Guest relations

Communication

Attention to detail

Punctuality

Teamwork

Tools

Micros

Aloha

OpenTable

Job description

Main & Vine in Cincinnati, OH is seeking a Restaurant Server to ensure guests have an outstanding dining experience from arrival to departure. You will greet guests, take orders, suggest menu items, and coordinate with the kitchen and bar to deliver timely, accurate service.

The role requires knowledge of POS systems, strong communication, and the ability to handle multiple tasks with grace. This on-site position offers opportunities to contribute to a busy team and deliver memorable experiences