Guest Experience Server: Learn Fast, Grow with a Startup

weekenderhotels

North Creek (NY)

On-site

USD 51,577,000 - 63,039,000

Full time

5 days ago
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Job summary

Weekender Hotels in New York is seeking a motivated Server I to provide friendly, attentive dining room service. You will greet guests, take accurate orders, deliver meals, and maintain cleanliness while delivering a positive guest experience.

This entry-level role emphasizes learning menu knowledge, service standards, and teamwork in a fast-paced hotel dining environment. ServSafe certification is preferred and ability to work flexible shifts is desired.

Qualifications

  • Excellent communication skills with management, servers, team members and guests.
  • Able to read, write and determine wait times based on company procedures.
  • Able to visually scan restaurant for clean, unoccupied tables.
  • Strong organizational skills and ability to multi-task.
  • Knowledge of workplace safety procedures.
  • Works well under pressure in a fast-paced environment with fluctuating customer volume.
  • ServSafe certification preferred.
  • Ability to work in varying temperatures.

Responsibilities

  • Greet and seat guests, present menus, and provide basic menu information.
  • Accurately take food and beverage orders, including special requests, and relay them to the kitchen.
  • Deliver meals and beverages promptly, ensuring proper presentation.
  • Monitor guest satisfaction and respond promptly to basic requests.
  • Clear tables, reset for new guests, and assist with dining room cleanliness.
  • Process guest payments accurately and follow cash-handling procedures.
  • Restock supplies, maintain service stations, and support team members.
  • Perform other duties as assigned.

Skills

Communication
Reading & Writing
Situational awareness
Organization
Workplace safety
Multi-tasking
ServSafe
Temperature tolerance

Job description

Weekender Hotels in New York is seeking a motivated Server I to provide friendly, attentive dining room service. You will greet guests, take accurate orders, deliver meals, and maintain cleanliness while delivering a positive guest experience.

This entry-level role emphasizes learning menu knowledge, service standards, and teamwork in a fast-paced hotel dining environment. ServSafe certification is preferred and ability to work flexible shifts is desired.

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