Guest Experience Server - Full-Time, Tips Included

Concord Hospitality Enterprises Co.; Raleigh (NC); On-site; USD 6,900 - 9,600; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term-dis

401(k) program with company match

Tuition assistance

Discounted room rates at Concord-manag

Training, development, and career

Job summary

Concord Hospitality Enterprises Co. is seeking Servers to greet and serve guests in our Raleigh restaurant. You will bring a friendly smile, a proactive approach, and a commitment to delivering memorable dining experiences.

You will take orders, maintain a clean station, collaborate with teammates, and handle high-volume periods with poise. Flexibility to work nights, weekends, and holidays is required, with competitive wages and the potential for advancement.

Qualifications

• Prior serving or hospitality experience preferred.
• Strong communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work varied shifts, including nights, weekends, and holidays.
• Commitment to teamwork, professionalism, and guest satisfaction.

Responsibilities

• Provide warm, attentive service to guests, ensuring satisfaction throughout their dining experience.
• Maintain a calm and professional demeanor during high-volume periods or unusual events.
• Monitor the operation of the food and beverage outlet, assisting managers in identifying and resolving guest concerns.
• Keep workstations clean, organized, and fully stocked.
• Accurately take and process guest orders while communicating clearly and pleasantly.
• Maintain consistent attendance and punctuality.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Concord Hospitality Enterprises Co. is seeking Servers to greet and serve guests in our Raleigh restaurant. You will bring a friendly smile, a proactive approach, and a commitment to delivering memorable dining experiences.

You will take orders, maintain a clean station, collaborate with teammates, and handle high-volume periods with poise. Flexibility to work nights, weekends, and holidays is required, with competitive wages and the potential for advancement.