Guest Experience Server | Food & Beverage Expert

Republic Chophouse; Green Bay (WI); On-site; USD 19,000 - 30,000; Full time

Job summary

Republic Chophouse in Green Bay, WI is seeking an experienced Server to help create memorable dining experiences by taking and delivering food and drink orders and resolving guest concerns. You should be a people person with attention to detail, able to stand for long periods, multitask, and work well with the kitchen and front-of-house teams.

Prior restaurant experience is preferred. Join our hardworking team and contribute to a guest-first service culture through friendly interactions,

Qualifications

• Previous restaurant experience preferred.
• Ability to stand, walk, and carry food trays for prolonged periods.
• Ability to listen to and respond to customer needs.
• Courteous, friendly and professional demeanor.
• Ability to multitask efficiently.
• Able to handle payments and operate a point of sale system.
• Basic knowledge of service procedures.

Responsibilities

• Take orders from customers for food and beverages.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Maintain a working knowledge of food and drink menu items, promotions, ingredients, and prep time.
• Communicate customer orders to kitchen staff.
• Collect customer payments and provide change, or receipt in a timely and courteous manner.
• Promote, work, and act in a manner consistent with the mission of Republic Chophouse: Absolutely, no problem.
• Serve food or beverages to guests as defined in the Server Training Manual.
• Work with your team throughout shift on running side work.
• Perform proper open/close dutiesAttend all scheduled employee meetings and trainings and offer suggestions for improvement

Skills

Restaurant experience

Mobility & stamina

Listening skills

Customer courtesy

Multitasking

POS & payments

Service procedures

Tools

POS system

Job description

Republic Chophouse in Green Bay, WI is seeking an experienced Server to help create memorable dining experiences by taking and delivering food and drink orders and resolving guest concerns. You should be a people person with attention to detail, able to stand for long periods, multitask, and work well with the kitchen and front-of-house teams.

Prior restaurant experience is preferred. Join our hardworking team and contribute to a guest-first service culture through friendly interactions,