Guest Experience Server — Food & Beverage

Applebee's; Beaver Dam (WI); On-site; USD 18,000 - 30,000; Full time

Job summary

Applebee's in Wisconsin seeks a friendly server to deliver food and drinks, greet guests, and suggest menu items while maintaining a courteous, timely service standard. You will handle orders, serve alcohol where permitted, and support sanitation and dining room upkeep in a fast-paced environment.

The role emphasizes guest relations, knowledge of the menu, and teamwork within a two-brand concept combining Applebee’s and IHOP offerings in a single location.

Qualifications

• Reading, writing and verbal communication skills required.
• Mobility required during the entire shift.
• Transports and carries objects up to 15 pounds on a regular basis.
• Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant.
• Must obtain or possess and/or obtain a valid food handler’s card prior to employment.
• In Oregon must obtain or possess and/or obtain a valid OLCC License to serve alcohol within 45 days of employment.
• Must be a minimum of 18 years of age.

Responsibilities

• Delivers food and drinks to guests.
• Provides responsible service of alcohol to guests.
• Greets guests, answers questions, and makes suggestions regarding food, drinks, and services.
• Interacts verbally with all guests creating a friendly and upbeat atmosphere.
• Relays orders to service bar and kitchen via the point-of-sale register system.
• Observes guests, anticipates and responds to any requests.
• Presents guest check to each table and processes payment.
• Participates in cleaning and resetting dining room tables.
• Completes cleaning tasks and assigned side work duties.

Skills

Verbal communication

Reading & writing

Mobility

Food handling

Job description

Applebee's in Wisconsin seeks a friendly server to deliver food and drinks, greet guests, and suggest menu items while maintaining a courteous, timely service standard. You will handle orders, serve alcohol where permitted, and support sanitation and dining room upkeep in a fast-paced environment.

The role emphasizes guest relations, knowledge of the menu, and teamwork within a two-brand concept combining Applebee’s and IHOP offerings in a single location.