Guest Experience Server — Flexible Scheduling & Perks

Marcus Hotels & Resorts; Lake Geneva (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meal

Gym discount

Room discounts

Restaurant discounts

Free parking

Theatre coupons

Career growth

Early wage access

Paid time off

Flexible scheduling

Job summary

Timber Ridge Lodge & Waterpark, a Marcus Hotels & Resorts property in Lake Geneva, Wisconsin, is seeking a friendly Server to tailor the dining experience and deliver food and beverage service with professionalism.

You will greet guests, learn the menu, input orders, deliver meals, and ensure guest satisfaction while adhering to liquor regulations. This role offers flexible scheduling, employee meals, staff discounts, and opportunities to grow within Marcus Hotels & Resorts.

Qualifications

• High school diploma or equivalent; must be 18+ to serve alcohol.
• Prior service experience preferred.
• Basic knowledge of food and beverage service and etiquette.
• Proficient in reading, writing, and speaking English.

Responsibilities

• Greet guests and explain specials and promotions.
• Understand menu ingredients and preparation.
• Enter guest orders into POS system.
• Retrieve and deliver orders with condiments; follow liquor laws.
• Replenish beverages and maintain guest satisfaction.
• Process payments and thank guests.
• Complete side work and restock condiments.
• Maintain self-banking procedures.
• Perform duties as assigned by the Manager.

Skills

English proficiency

Guest service

Communication skills

Education

High school diploma or equivalent

Minimum 18 years old

Job description

Timber Ridge Lodge & Waterpark, a Marcus Hotels & Resorts property in Lake Geneva, Wisconsin, is seeking a friendly Server to tailor the dining experience and deliver food and beverage service with professionalism.

You will greet guests, learn the menu, input orders, deliver meals, and ensure guest satisfaction while adhering to liquor regulations. This role offers flexible scheduling, employee meals, staff discounts, and opportunities to grow within Marcus Hotels & Resorts.