Guest Experience Server — Flexible Scheduling & Growth

SRG Hospitality; Michigan; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Flexible scheduling

Growth opportunities

Supportive team culture

Job summary

Suser Restaurant Group is seeking a friendly, knowledgeable Server to deliver attentive service and create memorable dining experiences in Oakland County. You will greet guests, guide them through the menu, take orders, and ensure accurate, timely service.

The ideal candidate has 1–2 years of serving experience, strong knowledge of wine, cocktails, and beer, and excellent communication. Michigan TIPS or ServSafe certification is preferred; flexible schedule is a plus.

Qualifications

• 1–2 years of serving experience in a full-service restaurant.
• Strong knowledge of food and beverage, including wine, cocktails, and beer.
• Michigan TIPS or ServSafe Alcohol certification preferred.
• Excellent communication and interpersonal skills.
• Ability to work efficiently and accurately in a fast-paced, high-volume environment.
• Stand for extended periods and lift up to 30 pounds.

Responsibilities

• Greet guests warmly and promptly, establishing a welcoming dining experience.
• Guide guests through the menu with confidence, offering recommendations on food and drinks.
• Accurately take and enter orders, communicating dietary needs clearly to the kitchen.
• Deliver food and beverages timely with accuracy and presentation.
• Check in with guests during the meal and address concerns promptly.
• Maintain knowledge of menu items, specials, ingredients, and preparation methods.
• Upsell offerings to enhance guest experience and revenue.
• Process payments and handle cash/credit per policy.

Skills

Customer service

Menu knowledge

Communication

Team player

Education

Michigan TIPS or ServSafe Alcohol certification

Job description

Suser Restaurant Group is seeking a friendly, knowledgeable Server to deliver attentive service and create memorable dining experiences in Oakland County. You will greet guests, guide them through the menu, take orders, and ensure accurate, timely service.

The ideal candidate has 1–2 years of serving experience, strong knowledge of wine, cocktails, and beer, and excellent communication. Michigan TIPS or ServSafe certification is preferred; flexible schedule is a plus.