Guest Experience Server - Flexible Hours & Growth

Big Bad Breakfast; Middletown (KY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

BBB is seeking a Server to deliver a high-quality dining experience by providing exceptional service to guests in assigned sections. You will manage multiple tables efficiently and uphold our service standards.

Estimated pay ranges from $20 to $25 per hour (including tips). The role requires a courteous demeanor, teamwork, and adherence to health and safety protocols; training is provided, with opportunities for advancement.

Qualifications

• Experience delivering friendly service to guests in a restaurant setting.
• Ability to work flexible hours including nights, weekends, and holidays.
• Comfortable carrying items and standing for long periods.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction and addresses needs with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them in a positive, approachable manner.
• Use problem-solving skills to handle guest concerns and provide solutions that prioritize satisfaction.
• Answer questions about the menu and ongoing promotions with knowledge and clarity.
• Apply promotional strategies to enhance guest experiences and drive sales.
• Follow service steps, allergy protocols, and dietary restrictions to ensure safety and satisfaction.
• Operate POS systems and handle various payment terminals proficiently.
• Follow health and safety regulations and complete required training (e.g., alcohol awareness).
• Collaborate with team members and adhere to restaurant policies; perform additional duties as needed.

Skills

Customer service

POS operation

Effective communication

Multitasking

Flexible hours

Tools

POS systems

Payment terminals

Job description

BBB is seeking a Server to deliver a high-quality dining experience by providing exceptional service to guests in assigned sections. You will manage multiple tables efficiently and uphold our service standards.

Estimated pay ranges from $20 to $25 per hour (including tips). The role requires a courteous demeanor, teamwork, and adherence to health and safety protocols; training is provided, with opportunities for advancement.