Guest Experience Server — Flexible Evenings & Weekends

Applebee's Neighborhood Grill + Bar; Holland (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in the United States is seeking a server who will delight guests by exceeding expectations, serving food and beverages in a courteous and timely manner, and upholding Applebee's Basic Service Steps and Service Promise, fostering a team culture aligned with our core values.

You will greet guests, explain the menu, take orders, input them accurately in the POS, serve meals, pre-bus and clean, collect payments, and anticipate guest needs to ensure a friendly,

Qualifications

• Excellent customer service skills and the ability to exceed guests' expectations.
• Ability to work efficiently in a fast-paced environment.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Confident, outgoing demeanor.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.
• Be of legal age to serve alcohol.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders and input them correctly in the POS using the write, repeat and review rule
• Serve food and beverages using the Applebee's TEAM delivery system
• Pre bus table and sweep the surrounding area to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable dining experience

Skills

Customer service

Fast-paced

Teamwork

Work ethic

Outgoing demeanor

Flexible schedule

Lifting up to 20 lbs

Job description

Applebee's Neighborhood Grill + Bar in the United States is seeking a server who will delight guests by exceeding expectations, serving food and beverages in a courteous and timely manner, and upholding Applebee's Basic Service Steps and Service Promise, fostering a team culture aligned with our core values.

You will greet guests, explain the menu, take orders, input them accurately in the POS, serve meals, pre-bus and clean, collect payments, and anticipate guest needs to ensure a friendly,