Guest Experience Server – Fine & Casual Dining

Troon; Naples (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Club at the Dunes of Naples in Naples, FL, is seeking a proactive Server to join a fast-paced hospitality team within Troon’s golf and community management family. You will learn, contribute, and grow while delivering attentive service to guests and supporting daily F&B operations.

Qualifications include 1-2 years in food service, a High School Diploma, and a solid grasp of fine and casual dining. Legal age to serve alcohol is required, with strong communication and customer service skills

Qualifications

• 1-2 years of food service experience.
• Minimum education: High School (or equivalent) Diploma
• A thorough understanding of fine and casual dining
• Must be of legal age to serve liquor according to state law
• Possesses excellent customer service skills
• Must be dependable
• Must be able to work in a fast-paced environment
• Must have strong communication and interpersonal skills
• Must have strong communication and interpersonal skills
• Must have strong communication and interpersonal skills
• Must have a ... team environment

Responsibilities

• Maintain a professional appearance at all times
• Provide prompt and efficient customer service
• Display knowledge of the F&B menu
• Takes guests food and/or drink orders and turns into kitchen, bar, etc
• Serve beverages and prepared meals to guests in an accurate and timely manner
• Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
• Suggests and serves dessert, coffee and other items as applicable and/or necessary
• Handles all cash and/or credit cards for payment following all standard operating procedures
• Keeps tables, dining room and work station(s) sanitized and organized
• Listen and respond to customer complaints
• Performs clean-up and closing procedures as assigned by manager
• Perform other duties as assigned by supervisor or manager

Skills

Food service experience

Customer service

Communication skills

Dependability

Team environment

Education

High School Diploma

Job description

The Club at the Dunes of Naples in Naples, FL, is seeking a proactive Server to join a fast-paced hospitality team within Troon’s golf and community management family. You will learn, contribute, and grow while delivering attentive service to guests and supporting daily F&B operations.

Qualifications include 1-2 years in food service, a High School Diploma, and a solid grasp of fine and casual dining. Legal age to serve alcohol is required, with strong communication and customer service skills