Guest Experience Server — Coffee Bar & Café

ascension-coffee-careers; San Francisco (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Extensive training

Job summary

Ascension Coffee in the United States is seeking a friendly server to enhance the guest experience. You will greet guests, take drink and food orders, ensure accuracy, and coordinate with baristas and kitchen staff to deliver timely service.

Extensive training is provided, and strong customer service skills are essential. One year of high-volume server experience is preferred; familiarity with a POS system is a plus.

Qualifications

• One year of high-volume server experience.

Responsibilities

• Greet all guests with genuine hospitality.
• Take guests' drink and food orders.
• Ensure orders are accurate and brought to tables promptly.
• Suggest drinks, appetizers and meals based on the menu and coffee.
• Work with management to address customer concerns and ensure a pleasant dining experience.
• Coordinate with baristas, chefs and bartenders for clarifications.
• Assist with setting and rearranging tables for larger parties.
• Maintain standing/walking for extended periods (up to 8 hours).
• Provide strong customer service and POS familiarity.
• Extensive training provided.

Skills

Hospitality

Order taking

Customer service

POS knowledge

Tools

POS software

Job description

Ascension Coffee in the United States is seeking a friendly server to enhance the guest experience. You will greet guests, take drink and food orders, ensure accuracy, and coordinate with baristas and kitchen staff to deliver timely service.

Extensive training is provided, and strong customer service skills are essential. One year of high-volume server experience is preferred; familiarity with a POS system is a plus.