Guest Experience Server — Attentive Hospitality

Wahlburgers Franchising LLC; Bloomington, Northern (IL, KY); Hybrid; USD 17,000 - 28,000; Full time

Job summary

Wahlburgers Franchising LLC in Bloomington, IL is seeking friendly, energetic Servers to join our team. You will learn the menu, guide guests through options, take accurate orders, and ensure a clean, safe, and welcoming dining experience.

Our managers provide hands-on training and support to help you deliver attentive service, handle POS transactions, and resolve guest concerns promptly. A passion for hospitality and teamwork is essential to help guests feel like family and return for future

Qualifications

• Ability to work in a high-volume, fast-paced work environment.
• Capable of prioritizing tasks effectively.
• Able to speak to the restaurant's story and mission statement.
• Passion for hospitality, providing exceptional service, and creating memorable dining experiences.

Responsibilities

• Guide guests through menus with thorough knowledge of the food, beverages and ingredients.
• Take accurate orders and enter items into POS.
• Provide friendly and attentive service that makes guests feel well taken care of.
• Handle guests' complaints by listening, informing a manager, and resolving issues to ensure guest satisfaction.
• Close out payments and ensure all transactions are completed accurately.

Skills

High-volume environments

Prioritization

Storytelling & mission

Hospitality & service

Job description

Wahlburgers Franchising LLC in Bloomington, IL is seeking friendly, energetic Servers to join our team. You will learn the menu, guide guests through options, take accurate orders, and ensure a clean, safe, and welcoming dining experience.

Our managers provide hands-on training and support to help you deliver attentive service, handle POS transactions, and resolve guest concerns promptly. A passion for hospitality and teamwork is essential to help guests feel like family and return for future