Guest Experience Server at a Family Mexican Kitchen

Carlos O'Kelly's; Marion (IA); On-site; USD 11,000 - 25,000; Full time

Job summary

Carlos O’Kelly’s at Thrive Restaurant Group is seeking a friendly server to deliver food and drinks, greet guests, and recommend menu items to ensure memorable experiences. You’ll work in a family atmosphere with a focus on hospitality and guest satisfaction, earning a tip credit minimum wage plus tips.

The role requires mobility, basic math, and strong communication. You’ll use a tablet POS and help maintain a clean, inviting dining room in a fast-paced setting.

Qualifications

• A desire to care for others, grow, and learn.
• A positive attitude
• Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
• Transports plates, glasses and baskets to and from the dining room, service bar, and the kitchen about 30 times per shift.
• Reading, writing, basic math, and verbal communication skills required.
• Mobility required during the entire shift.
• Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.

Responsibilities

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make recommendations regarding food, drinks, and service.
• Interact with all guests creating a friendly and upbeat atmosphere.
• Relay orders to service bar and kitchen via the state-of-the-art tablet-based Nigel point-of-sale system - no pen and paper here.
• Observe and serve guests, responding to any needs or requests.
• Present guest checks to each table.
• Participate in the clearing and resetting of dining room tables.

Skills

Customer service

Verbal communication

Stamina

Mobility

Job description

Carlos O’Kelly’s at Thrive Restaurant Group is seeking a friendly server to deliver food and drinks, greet guests, and recommend menu items to ensure memorable experiences. You’ll work in a family atmosphere with a focus on hospitality and guest satisfaction, earning a tip credit minimum wage plus tips.

The role requires mobility, basic math, and strong communication. You’ll use a tablet POS and help maintain a clean, inviting dining room in a fast-paced setting.