Guest Experience Server

Copper-River-Grill-1; Town of Seneca (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Copper River Grill in Town of Seneca, NY is seeking a friendly Server to join our team. You will be the face of the restaurant, delivering attentive service and helping guests enjoy their meals and overall experience.

The ideal candidate has enthusiasm for food and beverage service, strong customer relations skills, and the ability to thrive in a lively dining room. Prior restaurant experience is preferred, especially in fine casual settings.

Qualifications

• Previous restaurant experience preferred, especially in fine dining or casual settings.
• Knowledge of POS systems like Aloha POS or Micros POS is a plus.
• Strong customer service skills with the ability to engage guests warmly and professionally.
• Excellent time management skills to handle multiple tables efficiently during busy hours.
• Basic math skills for processing sales transactions accurately.
• Experience with wine knowledge, spirits, cocktail service, and beverage upselling is desirable.
• Ability to work as part of a team in a fast-paced environment while maintaining attention to detail.

Responsibilities

• Greeting guests warmly and present menus with enthusiasm, offering recommendations when appropriate.
• Take accurate food and beverage orders using POS systems such as Focus, Aloha or Micros.
• Serve food and drinks efficiently while maintaining high standards of presentation and quality.
• Upsell menu items like cocktails, wines, or desserts to enhance guest satisfaction and sales.
• Process cash and credit card transactions accurately, handling cash handling and cashiering duties.
• Ensure proper food handling, sanitation, and safety procedures are always followed.
• Assist with bussing tables and maintaining cleanliness in the dining area to support smooth operations.

Skills

Customer service

Time management

Cash handling

Upselling

Team player

Aloha POS

Micros POS

Focus POS

Tools

Aloha POS

Micros POS

Focus POS

Job description

Copper River Grill in Town of Seneca, NY is seeking a friendly Server to join our team. You will be the face of the restaurant, delivering attentive service and helping guests enjoy their meals and overall experience.

The ideal candidate has enthusiasm for food and beverage service, strong customer relations skills, and the ability to thrive in a lively dining room. Prior restaurant experience is preferred, especially in fine casual settings.