Guest Experience Server

Water Street Brewery - Oak Creek; Oak Creek (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

Water Street Brewery - Oak Creek is seeking friendly servers to welcome guests, take orders, and coordinate with kitchen and bar staff to ensure accurate, timely service.

You will memorize the menu, make recommendations, and seat guests while maintaining a clean dining area and assisting with table setups for larger groups or events.

Training is provided in a fast-paced, inclusive environment with opportunities for growth within the restaurant team.

Qualifications

• Good math and money-handling abilities.
• Strong verbal communication and friendly, professional demeanor.
• Customer-focused mindset and patience in busy dining environments.
• Ability to resolve conflicts and maintain composure under pressure.
• Teamwork with kitchen, bar, and front-of-house staff.
• Energetic and able to multitask in a fast-paced setting.
• Attention to detail and thoroughness in order accuracy and cleanliness.
• Professional appearance and reliable punctuality.

Responsibilities

• Taking customers’ food and drink orders and delivering to tables.
• Collaborating with kitchen and bar staff to ensure prompt, correct delivery of orders.
• Memorizing the menu and recommending appetizers, meals and drinks.
• Resolving customer issues promptly to deliver a memorable dining experience.
• Assisting with tidying tables, clearing leftovers, and keeping dining area neat.
• Setting tables and rearranging dining area to accommodate larger groups or events.
• Ensuring utensils and kitchen area are cleaned after closing to comply with state regulations.

Skills

General Math Skills

Verbal Communication

Customer Service

Resolving Conflict

Teamwork

Energy Level

Thoroughness

Professionalism

Job description

Water Street Brewery - Oak Creek is seeking friendly servers to welcome guests, take orders, and coordinate with kitchen and bar staff to ensure accurate, timely service.

You will memorize the menu, make recommendations, and seat guests while maintaining a clean dining area and assisting with table setups for larger groups or events.

Training is provided in a fast-paced, inclusive environment with opportunities for growth within the restaurant team.