Guest Experience Server

Fortune Casinos; Lacey (WA); On-site; USD 42,000 - 52,000; Full time

Job summary

Fortune Casinos in Washington state seeks a beverage service role to provide friendly customer service and accurate cash handling. The position involves greeting guests, presenting beverage menus, processing drinks on the register, and ensuring clean service areas throughout shifts.

Applicants should be able to recite beverage selections and menu details, maintain accountability for transactions, and comply with all liquor regulations governing service to minors and intoxicated guests.

Responsibilities

• Greets guests in a courteous and friendly manner.
• Recites complete list of beverage selections and be able to recite what is in a meal on the menu accurately.
• Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.
• Frequently check back with guests to address any customer needs that need to be handled during their visit.
• Prepare service area for next shift.
• Maintains cleanliness of guest areas at all times including removing empty glasses/bottles.
• Abides by all State, Federal and Company liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guests.

Job description

Fortune Casinos in Washington state seeks a beverage service role to provide friendly customer service and accurate cash handling. The position involves greeting guests, presenting beverage menus, processing drinks on the register, and ensuring clean service areas throughout shifts.

Applicants should be able to recite beverage selections and menu details, maintain accountability for transactions, and comply with all liquor regulations governing service to minors and intoxicated guests.