Guest Experience Server

Kaizen Lab Inc.; Broken Arrow (OK); On-site; USD 20,000 - 32,000; Full time

Job summary

Kaizen Lab Inc. in Broken Arrow is seeking a friendly server with strong communication to handle guests and support daily restaurant operations. You will greet guests, explain specials, take orders, and work as part of a team to maintain clean tables and accurate payments.

This role requires quick thinking, a neat appearance, and the ability to stand for long periods while delivering attentive service. Previous hospitality experience is helpful; training is provided as part of a collaborative

Qualifications

• Must be of legal age to serve alcohol according to state laws.
• Must be able to communicate in, read, write, and understand the primary language of the work location.
• Must be able to perform simple mathematical calculations.
• Must be able to stand and exert fast-paced mobility for periods of up to 6 hours in length.
• Must have a good sense of balance, be able to bend and kneel and have the ability to lift bus tubs and trays frequently weighing up to 25lbs.

Responsibilities

• Communicates effectively with guests.
• Must be enthusiastic and make the guest feel appreciated through his/her actions.
• Obtains information regarding specials, side work, assigned station, and etc. from a manager at the start of a shift.
• Has a thorough knowledge of the steps of service and all of their components and use them to manage his/her section effectively.
• Work as a team with all of our personnel.
• Maintains running side work throughout the shift and completes closing side work at the end of the shift as assigned by the manager.
• Works with others to keep all areas cleaned and stocked to our standards at all times.
• Accept guest payment, process credit card charges and make a change (if applicable).
• Performs other related duties as assigned by management.

Skills

Customer service

Communication

Teamwork

Polished appearance

Job description

Kaizen Lab Inc. in Broken Arrow is seeking a friendly server with strong communication to handle guests and support daily restaurant operations. You will greet guests, explain specials, take orders, and work as part of a team to maintain clean tables and accurate payments.

This role requires quick thinking, a neat appearance, and the ability to stand for long periods while delivering attentive service. Previous hospitality experience is helpful; training is provided as part of a collaborative