Slot Machine Maintenance Technician

Bally's Interactive; Biloxi (MS); On-site; USD 40,000 - 56,000; Full time

Job summary

Hard Rock Biloxi is seeking a maintenance-oriented technician to service slot machines and related equipment. You will follow brand policies, perform repairs and routine maintenance, and support game changes as directed by management.

The role requires strong communication, problem-solving, and safety awareness to protect assets and deliver smooth guest experiences in a dynamic casino environment.

Qualifications

• Must project a professional and positive image.
• High energy level and proactive attitude.
• Excellent organizational and time management skills.
• Good judgment and common sense.
• Ability to deal with people professionally and tactfully.
• Ability to work a flexible schedule.
• Computer literacy with Microsoft Office.
• Excellent interpersonal and communication skills.
• Ability to communicate clearly with guests and teammates.
• Ability to analyze and solve problems.
• Basic knowledge of mathematics, including statistics.

Responsibilities

• Knows and abides by Hard Rocks policies, procedures, internal controls and courtesy guidelines.
• Performs all duties in accordance with state gaming regulations.
• Repairs slots equipment and other gaming related equipment.
• Performs general maintenance as assigned or in accordance with existing procedures.
• Performs installation, movement, denomination, and game change of slot machines as directed by management.
• Safeguards the company's assets assigned.
• Ensures precautions to maintain safety standards while repairing equipment.
• Performs tests and checks on machines to identify causes of problems.
• Adheres to department and property policies and procedures.
• Mantains knowledge of property information & memorabilia.
• Upholds the Mission Statement – We create authentic experiences that rock.
• Represents Hard Rock Biloxi positively with guests, co-workers, managers, and vendors.
• Lives by the Hard Rock Values!

Skills

Professional image

High energy

Organizational skills

Time management

Judgment & common sense

People skills

Flexibility with schedule

Computer literacy

Communication skills

Problem solving

Math basics

Tools

Microsoft Office

Job description

Hard Rock Biloxi is seeking a maintenance-oriented technician to service slot machines and related equipment. You will follow brand policies, perform repairs and routine maintenance, and support game changes as directed by management.

The role requires strong communication, problem-solving, and safety awareness to protect assets and deliver smooth guest experiences in a dynamic casino environment.