Guest Experience Security Officer

Harvard Protection Services; Boston (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Dental

Vision

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services seeks a Security Officer to provide professional, customer-focused security and life-safety services. You will greet visitors, monitor entrances, patrol facilities, and document incidents to protect people and property.

The role emphasizes a professional demeanor, reliable transportation, and the ability to communicate clearly. Compensation includes an hourly pay rate with health, dental, vision, sick leave, vacation, and 401K opportunities.

Qualifications

• Strong interpersonal communication skills and neat, professional appearance.
• Write routine correspondence and incident reporting.
• Must have reliable means of communication and transportation.
• Previous security, law enforcement, military, or customer service experience helpful.

Responsibilities

• Concierge services and assisting customers, employees, visitors, and guests.
• Maintain a visible presence in the facility and monitor the environment.
• Greet customers and answer phones professionally at all times.
• Monitor entrances/exits and ensure adherence to facility policies.
• Perform patrols on foot or by vehicle and prepare incident reports.

Skills

Interpersonal communication

Professional appearance

Customer service

Incident reporting

Education

High School Diploma or GED

Job description

Harvard Protection Services seeks a Security Officer to provide professional, customer-focused security and life-safety services. You will greet visitors, monitor entrances, patrol facilities, and document incidents to protect people and property.

The role emphasizes a professional demeanor, reliable transportation, and the ability to communicate clearly. Compensation includes an hourly pay rate with health, dental, vision, sick leave, vacation, and 401K opportunities.