Guest Experience & Sales Professional - SoHo

Nuovo Artistic Photography; New York (NY); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Inspiring work environment

Growth opportunities

Recognition and support

50% family & friends discount

Job summary

Nuovo Artistic Studios in New York’s SoHo studio seeks a Guest Experience & Sales Professional to welcome guests with warmth, guide them through a luxe portrait journey and close curated purchases. You’ll become the heart of the studio, delivering an unforgettable experience while leveraging your relationship-building and closing skills.

This role offers uncapped commissions and growth within a fast-growing, women-led brand.

Qualifications

• Natural communicator with a warm, confident presence.
• Ability to build rapport quickly and understand client needs.
• Positive, energetic, professional under pressure.
• Active listening and adaptive client approach.
• Strong sales skills: discovery, pitching, handling objections, closing.
• Resilient and goal-driven with empathy and integrity.
• Familiar with CRM tools and accurate invoicing.
• Willing to learn new processes and tools in a fast-paced environment.
• Available to work weekends and evenings.

Responsibilities

• Build authentic connections with guests and understand their stories.
• Guide guest journey from first interaction to final photo selection.
• Present curated offerings and close meaningful purchases.
• Exceed sales goals while prioritizing guest satisfaction.
• Collaborate with studio team for seamless end-to-end experience.

Skills

Natural communicator

Rapport building

Closing skills

Active listening

CRM proficiency

Adaptability

Time management

Weekend/evening availability

Tools

CRM software

Invoicing knowledge

Payment methods knowledge

Job description

Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company, with a reputation for inspiring confidence and celebrating individuality, Nuovo is on a mission to empower individuals by fostering self-expression and intimacy.

Our stunning SoHo studio provides a luxurious, creative sanctuary for guests to rediscover and celebrate themselves. Our continuous growth is a direct result of our dedication to providing a truly unforgettable experience—and we're looking for a passionate Guest Experience & Sales Professional to bring this experience to life.

This is more than a sales role; it's a chance to guide guests on a transformative journey. You'll be the heart of the studio, the warm, empathetic presence that makes every guest feel seen, heard, and valued from the moment they walk through our doors. You'll be taking the lead over high-end sales where your ability to build relationships and close deals will contribute to Nuovo's continued success while benefitting from uncapped commission.

What You'll Do

• Build Authentic Connections: Welcome guests with genuine warmth, listening to their stories and understanding what brought them to Nuovo. You'll build a bond with each individual, making them feel comfortable, confident, and celebrated
• Guide the Guest Journey: Serve as the primary guide for each guest's experience, managing their time in the studio and ensuring a seamless, high-end experience from the first interaction to the final photo selection
• Present Artistry and Value: Confidently showcase and sell Nuovo's curated product offerings, helping guests select the perfect way to preserve their memories. You'll connect with their emotions and vision, guiding them to meaningful purchases that feel like a natural extension of their experience
• Exceed Expectations: Leverage your emotional intelligence and sales expertise to consistently achieve and exceed sales goals, while always prioritizing the guest's feelings and satisfaction. You present Nuovo's curated product offerings with confidence and professionalism. You don't just meet goals - you exceed them.
• Collaborate with Excellence: Partner with our close-knit studio team to ensure every element of the guest experience—from the photoshoot to product delivery is executed flawlessly and reflects the Nuovo brand values

The Nuovo Experience: A Guided Photoshoot

At Nuovo, we specialize in a unique style of portraiture that is both elegant and empowering. As a Guest Experience & Sales Professional, you are the key player in this process, ensuring every guest feels comfortable and confident from start to finish.

Here’s what our guests can expect from their time in the studio:

• A Personal Welcome: The experience begins with you. You'll meet with each guest to understand their vision and make them feel at ease in our sophisticated SoHo space, setting the stage for an exceptional session
• The Curated Photoshoot: Our all-female team of photographers guides each guest through a series of refined poses. Using elegant satin drapery, we create stunning, timeless works of art that focus on a tasteful and artistic depiction of the human form. The session is designed to be efficient and professional, ensuring a high-quality outcome
• The Same-Day Reveal: Immediately following the shoot, you'll lead the guest through a same-day viewing of their unedited photos. Your role is to help them navigate their options, guiding them to select the images and products that best capture their personal style and vision
• Final Product Delivery: After a guest has made their selections, the chosen images are sent to our in‑house team for expert retouching. Our process enhances natural beauty without using extreme modification. We ensure that the final product—from digital images to leather‑bound albums) is delivered with the same high standards of luxury as the in‑studio experience

Requirements

About You

• Natural communicator with a warm, confident, and engaging presence
• Strong ability to build rapport quickly and make clients feel understood
• Positive, energetic, and able to maintain professionalism under pressure
• Actively listens, asks the right questions, and adapts their approach to each client
• Skilled in sales techniques, including discovery, pitching, objection handling, and closing
• Resilient and motivated by goals, challenges, and continuous improvement
• Strong understanding of payment methods and financing options
• Driven by results but guided by empathy, integrity, and respect for the customer
• Comfortable working with CRM tools and accurately completing invoices
• Highly adaptable and quick to learn new processes, technologies and tools
• Ability to work in a dynamic and fast‑paced environment
• Availability to work weekends and evenings, in‑persong hours

Benefits

What We Offer:

• Inspiring Work Environment: Immerse yourself in a creative, collaborative company where artistry and empowerment converge
• Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development
• Recognition and Support: A team that values your contributions and celebrates your success
• Exclusive Perks: Access to Nuovo's services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount

About Us:

Nuovo Artistic Studios is not just a photography studio; it's a movement designed to uplift, empower, and transform. Our mission is to provide every guest with a luxury experience that inspires confidence and celebrates individuality. With studios across North America, we are redefining the art of modern portraiture, one empowered story at a time.

This is your moment.