Guest Experience & Sales Professional - Miami

Nuovo Photography; Miami (FL); On-site; USD 52,000 - 150,000; Full time

Benefits offered by this job

Base salary + uncapped commission

Creative studio environment

Comprehensive benefits package

Growth opportunities

Employee discounts on Nuovo services

Job summary

Nuovo Artistic Studios in Miami seeks a Guest Experience & Sales Professional to guide guests through a luxurious, high-end portrait experience. You’ll build authentic connections, manage the guest journey from welcome to final photo selection, and present curated products that elevate the session.

This role blends hospitality with consultative sales, offering a basesalary of $25.00 USD per hour plus uncapped commission and a comprehensive benefits package.

Qualifications

• People person with high emotional intelligence and a passion for human connection.
• Proven track record in client-facing roles within high-end hospitality or luxury sales.
• Strong ability to exceed sales targets while prioritizing guest satisfaction.
• Excellent communication skills and empathetic listening.
• Willing to work weekends and evenings, in person.

Responsibilities

• Build authentic connections with guests and understand their vision.
• Guide the guest journey from arrival to final photo selection.
• Present Nuovo’s curated offerings and help guests choose meaningful purchases.
• Exceed sales targets while prioritizing guest feelings and satisfaction.
• Collaborate with the studio team to ensure flawless execution of the experience.

Skills

Emotional intelligence

High-end hospitality experience

Sales skill / closing ability

Excellent communication

Empathetic listening

Time management

Organizational skills

Weekend/evening availability

Job description

Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company, with a reputation for inspiring confidence and celebrating individuality, Nuovo is on a mission to empower individuals by fostering self-expression and intimacy.

Our stunning Miami studio provides a sanctuary for guests to rediscover and celebrate themselves. Our continuous growth is a direct result of our dedication to providing a truly unforgettable experience—and we're looking for a passionate Guest Experience & Sales Professional to bring this experience to life.

This is more than a sales role; it's a chance to guide guests on a transformative journey. You'll be the heart of the studio, the warm, empathetic presence that makes every guest feel seen, heard, and valued from the moment they walk through our doors. You'll be taking the lead over high-end sales where your ability to build relationships and close deals will contribute to Nuovo’s continued success while benefitting from uncapped commission.

What You'll Do

• Build Authentic Connections: Welcome guests with genuine warmth, listening to their stories and understanding what brought them to Nuovo. You'll build a bond with each individual, making them feel comfortable, confident, and celebrated.
• Guide the Guest Journey: Serve as the primary guide for each guest's experience, managing their time in the studio and ensuring a seamless, high-end experience from the first interaction to the final photo selection.
• Present Artistry and Value: Confidently showcase and sell Nuovo’s curated product offerings, helping guests select the perfect way to preserve their memories. You'll connect with their emotions and vision, guiding them to meaningful purchases that feel like a natural extension of their experience.
• Exceed Expectations: Leverage your emotional intelligence and sales expertise to consistently achieve and exceed sales goals, while always prioritizing the guest’s feelings and satisfaction. You present Nuovo’s curated product offerings with confidence and professionalism. You don't just meet goals – you exceed them.
• Collaborate with Excellence: Partner with our close-knit studio team to ensure every element of the guest experience—from the photoshoot to product delivery is executed flawlessly and reflects the Nuovo brand values.

The Nuovo Experience: A Guided Photoshoot

At Nuovo, we specialize in a unique style of portraiture that is both elegant and empowering. As a Guest Experience & Sales Professional, you are the key player in this process, ensuring every guest feels comfortable and confident from start to finish.

Here's what our guests can expect from their time in the studio:

• A Personal Welcome: The experience begins with you. You'll meet with each guest to understand their vision and make them feel at ease in our sophisticated space, setting the stage for an exceptional session.
• The Curated Photoshoot: Our all-female team of photographers guides each guest through a series of refined poses. Using elegant satin drapery, we create stunning, timeless works of art that focus on a tasteful and artistic depiction of the human form. The session is designed to be efficient and professional, ensuring a high-quality outcome.
• The Same-Day Reveal: Immediately following the shoot, you'll lead the guest through a same-day viewing of their unedited photos. Your role is to help them navigate their options, guiding them to select the images and products that best capture their personal style and vision.
• Final Product Delivery: After a guest has made their selections, the chosen images are sent to our in-house team for expert retouching. Our process enhances natural beauty without using extreme modification. We ensure that the final product—from digital images to leather-bound albums—delivered with the same high standards of luxury as the in-studio experience.

Your role is to orchestrate this entire experience, transforming a photography session into a seamless and unforgettable showcase of artistry and luxury.

About You

• You are a people person with a high degree of emotional intelligence and a genuine passion for human connection.
• You have a proven track record in a client-facing role within high-end hospitality, selling an experience, or a similar field. Experience in high-ticket sales is a significant asset.
• You possess a strong ability to consistently exceed sales targets and quotas.
• You have excellent communication skills, a confident demeanor, and the ability to listen with empathy.
• Excellent emotional management.
• You are results-driven and skilled at navigating conversations that lead to meaningful sales outcomes.
• You are highly organized and adept at managing time in a fast-paced environment without sacrificing a personal, high-touch experience.
• You are available to work weekends and evenings in person.
• You are prepared for a dynamic role that involves standing and physical activity throughout long hours.

What We Offer

• Competitive Compensation: A base salary of $25.00 USD per hour paired with a generous commission structure that truly rewards your performance and dedication. Earning potential of $150,000.00+.
• A Creative Sanctuary: Work in our beautiful, modern studio alongside a team of inspiring women who are passionate about their craft.
• Comprehensive Benefits: A complete group benefits package including life, health, and spousal coverage.
• Growth and Development: Join a fast-growing company that is committed to nurturing talent and providing clear pathways for career growth.
• Exclusive Perks: Enjoy complimentary access to Nuovo’s services and products, as well as a 50% family and friends discount.

Why Nuovo?

Nuovo is more than a studio—it’s a movement built on a foundation of confidence and self-love. If you are a compassionate, driven individual who wants to make a real impact on people's lives and contribute to a legacy of excellence and artistry, this is your moment.