Guest Experience & Sales Associate

Artemis Wax LLC; Montclair (NJ); Sur place; USD 28 000 - 61 000; Plein temps

Avantages offerts par ce poste

401(k)

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Paid time off

Employee discount

Résumé du poste

Artemis Wax LLC in Montclair, NJ is seeking a Sales & Guest Experience Associate to welcome guests, assess needs, and recommend waxing services and retail products. You will drive bookings and contribute to achievement of individual sales goals through package and membership sales, while maintaining exceptional guest service.

The role includes a front desk presence, opening/closing duties, and ongoing product training.

Qualifications

• One year of service or retail experience.
• Sales experience strongly preferred.
• Proactive, adaptable problem solver and positive team player
• Exceptional interpersonal and communication skills
• Comfortable using point-of-sale systems and computers
• Able to adapt to different guest personalities and stay calm under pressure
• Commitment to keeping a clean and organized workspace

Responsabilités

• Sell service packages, memberships, and retail products to new and returning guests, and prebook their next visit.
• Own your individual sales goals and performance metrics. Meeting your goals increases your commission.
• Learn each guest’s needs, preferences, and skincare goals, and recommend the right services and products.
• Know our services, packages, promotions, and retail line well enough to clearly explain the benefits of waxing regularly.
• Serve as a key holder, responsible for opening and closing the center.
• Greet guests warmly, book appointments, and resolve questions or concerns quickly and professionally.
• Keep the front desk and lobby organized and up to brand standards.
• Take part in ongoing training to grow your product knowledge and sales skills.

Connaissances

Interpersonal skills

Communication skills

Sales experience

Team player

Problem solving

Formation

High School Diploma

Outils

POS systems

Description du poste

Artemis Wax LLC in Montclair, NJ is seeking a Sales & Guest Experience Associate to welcome guests, assess needs, and recommend waxing services and retail products. You will drive bookings and contribute to achievement of individual sales goals through package and membership sales, while maintaining exceptional guest service.

The role includes a front desk presence, opening/closing duties, and ongoing product training.