Guest Experience & Sales Associate

Bass Pro Shops; Grandville (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Discounts on retail merchandise

Job summary

Bass Pro Shops in Grandville, MI is seeking a Customer Relations Associate to greet customers, address inquiries, and guide them to products. You will handle returns, process exchanges, and help with license sales, with a focus on delivering a friendly, high-quality shopping experience.

Responsibilities include maintaining an organized workspace, following company policies, and promoting programs while staying knowledgeable about products.

Qualifications

• High school diploma or equivalent required.
• Ability to communicate in a friendly, professional manner.
• Experience in customer-focused environments preferred.

Responsibilities

• Greet customers in a prompt, friendly manner.
• Handle merchandise returns and exchanges with accuracy.
• Sell hunting and fishing licenses as appropriate.
• Maintain a neat, stocked work area and follow policies.
• Process POS transactions accurately and efficiently.
• Provide a legendary customer experience through needs assessment.

Skills

Customer service

Communication

POS operation

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops in Grandville, MI is seeking a Customer Relations Associate to greet customers, address inquiries, and guide them to products. You will handle returns, process exchanges, and help with license sales, with a focus on delivering a friendly, high-quality shopping experience.

Responsibilities include maintaining an organized workspace, following company policies, and promoting programs while staying knowledgeable about products.