Guest Experience Sales Associate

Macy's; Bay Shore (NY); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Merchandise discounts

Incentives / performance-based bonuses

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague in Bay Shore, NY to blend selling results with genuine hospitality. You’ll understand customers’ needs, offer personalized recommendations, and connect them with products and services on the floor or in the fitting room.

You’ll help maintain a welcoming space, hit sales goals, and contribute to memorable shopping experiences through strong customer engagement and teamwork. This role emphasizes service, accuracy, and courtesy.

Qualifications

• Flexible availability including weekends and holidays.
• Able to read and understand employment policies in English.
• Able to work independently or with a team.
• Comfortable handling electronic devices and cash registers.

Responsibilities

• Greet customers, understand needs, and offer personalized recommendations.
• Maintain a clean, organized selling floor and fitting rooms.
• Engage customers with warmth and genuine hospitality to drive loyalty.
• Share loyalty program benefits and assist customers through checkout and service.

Skills

Customer service

Sales

Communication

Job description

Macy's is seeking a Retail Selling Colleague in Bay Shore, NY to blend selling results with genuine hospitality. You’ll understand customers’ needs, offer personalized recommendations, and connect them with products and services on the floor or in the fitting room.

You’ll help maintain a welcoming space, hit sales goals, and contribute to memorable shopping experiences through strong customer engagement and teamwork. This role emphasizes service, accuracy, and courtesy.