Brand Ambassador & Sales Specialist

Paradies Lagardère; Austin (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Paradies Lagardere in Austin, TX is seeking a Brands Associate who delivers sales and exceptional customer service in designated stores. This role performs tasks on the sales floor or in a support environment and takes pride in the Brand, product, and creating a positive shopping experience in a service-focused, well-maintained setting.

You will put customers first, offer personalized recommendations, promote products, resolve issues, and maintain visual merchandising and store standards.

Qualifications

• Demonstrated selling experience in a service-oriented retail setting.
• Demonstrated ability to assess customer needs, upsell and make recommendations.
• Ability to promote products and work with a team in a fast service environment.
• Strong interpersonal skills and up-to-date product knowledge.

Responsibilities

• Put the customer first at all times.
• Provide personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services.
• Resolve customer service issues and escalate when required.
• Create and maintain good working relationships with fellow associates.
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards.
• Accurately conduct customer transactions on the POS and handle receiving, cycle counts, returns, and transfers.

Skills

Customer service

Upsell

Product knowledge

Teamwork

Sales experience

Job description

Paradies Lagardere in Austin, TX is seeking a Brands Associate who delivers sales and exceptional customer service in designated stores. This role performs tasks on the sales floor or in a support environment and takes pride in the Brand, product, and creating a positive shopping experience in a service-focused, well-maintained setting.

You will put customers first, offer personalized recommendations, promote products, resolve issues, and maintain visual merchandising and store standards.