Guest Experience Runner — Food & Beverage

Cinepolis-Moviehouse & Eatery; The Woodlands (TX); On-site; USD 12,000 - 17,000; Full time

Job summary

Cinepolis-Moviehouse & Eatery in The Woodlands, TX seeks a food runner to accurately deliver dishes and beverages from the kitchen to guests, while assisting servers to ensure exemplary service. You will help keep dining areas clean and well-stocked, and support other staff during busy periods and events.

The role requires a minimum age of 16, a Texas Food Handler Card (and TABC cert if 18+), professional communication, and the ability to work calmly in a fast-paced, team-oriented environment.

Qualifications

• Must be a minimum of 16 years old.
• Possess a current Texas Food Handler Card (and TABC certificate if 18 or older).
• Professional communication skills
• Commitment to quality service, and food and beverage knowledge
• Work in a fast paced environment and stay calm under pressure
• Take direction and work in a team environment
• Must have problem solving abilities, be self-motivated and organized
• Display citizenship and team work at all times
• Exhibit professionalism at all times in the presence of guests, management, and fellow employees
• Meet specific company dress standards regarding hair length, jewelry, clothing, etc., that will be prescribed at the sole discretion of management

Responsibilities

• Delivers food, alcohol, beverages, and other items to guests efficiently throughout the movie
• Assists servers with guest needs, including silverware and condiments
• Clears tables distraction free throughout the movie using proper methods for removing dishes, glassware, and silverware
• Cleans and sets up auditoriums after movie ends
• Prepares and maintains runner station at drink expo line
• Carry large loads of dishes to kitchen for washing
• Supports other areas of the operation as necessary, including setup, cleanup, prep work and equipment maintenance
• Ensures communication procedures are effective and efficient on day to day basis, so that service standards are not compromised

Skills

Professional communication

Teamwork

Problem solving

Organization

Calm under pressure

Job description

Cinepolis-Moviehouse & Eatery in The Woodlands, TX seeks a food runner to accurately deliver dishes and beverages from the kitchen to guests, while assisting servers to ensure exemplary service. You will help keep dining areas clean and well-stocked, and support other staff during busy periods and events.

The role requires a minimum age of 16, a Texas Food Handler Card (and TABC cert if 18+), professional communication, and the ability to work calmly in a fast-paced, team-oriented environment.