Guest Experience Room Attendant | Weekend & Holiday Shifts

Hyatt Place; Colorado Springs (CO); On-site; USD 22,000 - 23,000; Full time

Job summary

Hyatt Place Colorado Springs/Garden of the Gods is seeking Room Attendants/Housekeeping Hosts to maintain the cleanliness of guest rooms and deliver a welcoming, high-standard guest experience. You will interact with guests, ensure rooms meet quality expectations, and support the hotel’s service standards.

Previous cleaning experience is required. Candidates should be able to work weekends and holidays and lift up to 20 lbs.

Qualifications

• Prior cleaning experience is required.
• Customer service experience is required, preferably in a hotel or related field.
• Must be able to work weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast paced environment

Responsibilities

• Maintain the cleanliness of guest rooms as assigned.
• Create a welcoming, helpful and exceptional service experience for hotel guests.
• Assist guests and communicate well to ensure satisfaction.

Skills

Customer service experience

English language

Multi-tasking

Learn quickly

Communication with guests

Job description

Hyatt Place Colorado Springs/Garden of the Gods is seeking Room Attendants/Housekeeping Hosts to maintain the cleanliness of guest rooms and deliver a welcoming, high-standard guest experience. You will interact with guests, ensure rooms meet quality expectations, and support the hotel’s service standards.

Previous cleaning experience is required. Candidates should be able to work weekends and holidays and lift up to 20 lbs.