Guest-Experience Room Attendant

Daly-Seven-Hotels; Pineville (NC); In loco; USD 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

Daly Seven-Hotels is seeking a Room Attendant / Housekeeper to maintain guest rooms and common areas to high standards, ensuring a welcoming environment for guests. You will interact with guests politely, perform daily room checks, and coordinate with front desk to mark rooms ready for occupancy.

The role emphasizes attention to detail, time management, and physical stamina, including lifting up to 25 pounds and navigating stairs as part of daily duties.

Competenze

• Attention to detail.
• Time management.
• Guest service mindset.
• Physical stamina to lift up to 25 pounds and climb stairs.

Mansioni

• Clean all assigned guest rooms and common areas to the high standards specified by the Head Housekeeper or manager.
• Always speak to guests with courtesy and a friendly smile.
• Perform daily checks of furniture, fixtures, and equipment to ensure everything is in perfect working order for our guests.
• Mark each cleaned room on your housekeeping sheet and notify the front desk when a room is ready.
• Complete missing linen reports for every room and promptly turn in all lost and found items.
• Maintain neat, locked storage closets and restock housekeeping cart; empty trash and clear vacuums at shift end.
• Arrive on time, in uniform with name tag, and obtain your work schedule promptly.
• Report maintenance or safety issues to the manager to ensure guest comfort and security.
• Stay alert as part of the hotel security team and keep room keys secure at all times.
• Adhere to confidentiality of business information during and after shifts.

Conoscenze

Attention to detail

Time management

Guest service

Stamina

Descrizione del lavoro

Daly Seven-Hotels is seeking a Room Attendant / Housekeeper to maintain guest rooms and common areas to high standards, ensuring a welcoming environment for guests. You will interact with guests politely, perform daily room checks, and coordinate with front desk to mark rooms ready for occupancy.

The role emphasizes attention to detail, time management, and physical stamina, including lifting up to 25 pounds and navigating stairs as part of daily duties.