Guest Experience Room Attendant

Onni Properties LLC; Las Vegas (NV); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive pay and comprehensivebenef

Health Savings Account

Flexible Saving Account

Annual Education Allowance

Referral program

Team-building events

Friends and Family rates

Job summary

Onni is seeking a Room Attendant to maintain cleanliness across guest corridors, elevators, stairwells, and assigned areas. Responsibilities include following policies, using equipment properly, anticipating guest needs, and ensuring confidentiality and security of guest rooms.

As part of a dynamic hotel environment, you will perform cleaning tasks, handle linens, report maintenance, and assist with special projects while maintaining high hygiene standards and a positive guest experience.

Qualifications

• Attention to detail, speed and accuracy.
• Prioritize and organize.
• Calm and resolve problems with good judgment.
• Follow directions thoroughly.
• Understand guest service needs.
• Teamwork and collaborating with colleagues.
• Work independently with minimal supervision.
• Maintain confidentiality of guest information.

Responsibilities

• Maintain knowledge of departmental policies and procedures.
• Use equipment correctly and safely.
• Anticipate guests' needs and respond promptly.
• Maintain positive guest relations.
• Respond to guest inquiries and local attractions.
• Resolve guest complaints to ensure satisfaction.
• Clean and sanitize assigned areas.
• Transport supplies and restock as needed.
• Clean guest rooms and update room status in the system.
• Ensure security of guest room keys and report damages.

Job description

Onni is seeking a Room Attendant to maintain cleanliness across guest corridors, elevators, stairwells, and assigned areas. Responsibilities include following policies, using equipment properly, anticipating guest needs, and ensuring confidentiality and security of guest rooms.

As part of a dynamic hotel environment, you will perform cleaning tasks, handle linens, report maintenance, and assist with special projects while maintaining high hygiene standards and a positive guest experience.