Guest Experience Retail Sales Associate

Palmetto Dunes Oceanfront Resort; Hilton Head Island (SC); On-site; USD 26,000 - 32,000; Full time

Job summary

Palmetto Dunes Oceanfront Resort is seeking a Retail Pro Shop Associate to deliver outstanding guest service on the sales floor and support the Merchandise Manager.

You will maximize sales through cross-selling, maintain organized displays and stock rooms, and assist across all three pro shops (Robert Trent Jones, Fazio, Hills). Flexible schedule and strong product knowledge are essential.

Qualifications

• General knowledge of merchandise and retail trends.
• Demonstrate willingness to perform duties.
• Flexibility to work a varied schedule.
• Sales experience, preferably retail.
• Should be able to lift up to 50 pounds.
• Long hours of standing.

Responsibilities

• Spend 100% of your time on the sales floor ensuring guest satisfaction by providing excellent customer service and being attentive to guest needs
• Keep professional attitude and appearance, striving for complete customer satisfaction
• Maximize every sales opportunity by cross selling profitable products
• Ensure inventory levels are adequate and stock merchandise as needed
• Help create eye-catching product displays to attract customers and encourage them to buy products
• Identify space needed for new collections or sold through merchandise
• Keep stock rooms neat and orderly according to standards
• Maintain continuous inspection of shops for orderliness and neatness
• Loss prevention
• Check-in merchandise and tag properly as directed.
• Have working product knowledge
• Will help out in all three pro shops to include Robert Trent Jones, Fazio, and Hills
• Other duties as assigned

Skills

Retail experience

Customer service

Product knowledge

Cross-selling

Flexibility

Stamina (standing)

Job description

Palmetto Dunes Oceanfront Resort is seeking a Retail Pro Shop Associate to deliver outstanding guest service on the sales floor and support the Merchandise Manager.

You will maximize sales through cross-selling, maintain organized displays and stock rooms, and assist across all three pro shops (Robert Trent Jones, Fazio, Hills). Flexible schedule and strong product knowledge are essential.