Guest-Centric Resort Maintenance & Service Pro

Palmetto Dunes Oceanfront Resort; Hilton Head Island (SC); On-site; USD 32,000 - 48,000; Full time

Job summary

Palmetto Dunes Oceanfront Resort is seeking a detail-oriented maintenance/housekeeping professional to ensure every rental home and villa is clean, safe, and ready for guests. You will conduct inspections, perform light maintenance, and assist guests with needs to deliver a memorable stay.

Work includes coordinating with management, reporting safety issues, and supporting front desk check-in/out processes. Candidates should be able to multitask, stay organized, and communicate clearly with team

Qualifications

• Must be well organized and detail oriented.
• Self-motivated and able to handle multiple tasks.
• Ability to communicate orally with guests and team members.

Responsibilities

• Ensure cleanliness and quality of resort homes and villas.
• Conduct regular inspections prior to guest arrivals to ensure units are clean and ready.
• Check units' WiFi and TVs are functioning properly.
• Assist guests with needs (WiFi/TV, delivering items to unit).
• Report safety issues and coordinate with management.
• Perform light maintenance (bulbs, hinges, etc.).
• Assist in check-in and checkout communications with the front desk.
• Oversee special projects as requested by supervisors.
• Utilize personal vehicle for work tasks.

Job description

Palmetto Dunes Oceanfront Resort is seeking a detail-oriented maintenance/housekeeping professional to ensure every rental home and villa is clean, safe, and ready for guests. You will conduct inspections, perform light maintenance, and assist guests with needs to deliver a memorable stay.

Work includes coordinating with management, reporting safety issues, and supporting front desk check-in/out processes. Candidates should be able to multitask, stay organized, and communicate clearly with team