Guest Experience Retail Associate

Fleet Farm; Fargo (ND); On-site; USD 25,000 - 35,000; Full time

Job summary

Fleet Farm in Fargo, ND is seeking a Sales Team Member who delivers Best in Class service in every interaction. The role focuses on greeting customers, stocking shelves, and maintaining store readiness to enhance the shopping experience.

You will assist with price changes, perform fronting, and help customers with checkout when needed, while promoting our loyalty program and store initiatives.

Qualifications

• High School Diploma or GED preferred.
• Ability to work a flexible schedule including days, nights, weekends, and holidays is required.
• Previous retail or related experience preferred.
• Ability to lift up to 50 lbs. on a regular basis and climb ladders is required.

Responsibilities

• Greet and acknowledge all Customers and provide Best in Class service.
• Keeps all endcaps, side merchandise, and sale items full and in stock.
• Maintain customer readiness standards by keeping sales floor clean, including shelves, rail tops, displays and kick plates.
• Assist with completing in-store price changes, including regular price, clearance, and sale price changes.
• Execute nightly recovery of departments through fronting and facing shelves, sweeping and cleaning, and critical product filling.
• Train in cash register functionality and is available to promptly assist with running a cash register if customer demand requires.
• Assist in merchandise resets, visual display maintenance, housekeeping, and the coordination of the freight flow process to ensure sales floor representation of all merchandise.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Skills

Customer service

Friendly

Self-motivated

Detail-oriented

Dependable

Education

High School Diploma or GED

Job description

Fleet Farm in Fargo, ND is seeking a Sales Team Member who delivers Best in Class service in every interaction. The role focuses on greeting customers, stocking shelves, and maintaining store readiness to enhance the shopping experience.

You will assist with price changes, perform fronting, and help customers with checkout when needed, while promoting our loyalty program and store initiatives.