Guest Experience & Restaurant Ops Lead

Ontario Trillium Foundation; Auburn (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Arby's in Auburn, Alabama is seeking an Assistant Manager to support the General Manager in daily operations and guest experience. You will lead staffing, training, and quality control, ensuring cleanliness, safety and regulatory compliance while maintaining strong financial performance.

You're expected to communicate professionally, supervise team performance during 10-hour shifts, and contribute to delivering warm hospitality and a high-energy service environment.

Qualifications

• Experience in hospitality management or supervisory role preferred.
• Ability to lead a team and deliver consistent guest experiences.
• Strong communication and organizational skills.

Responsibilities

• Assist the GM in managing daily unit operations, including staffing and scheduling.
• Ensure guest service excellence, product quality, cleanliness and safety standards.
• Complete manual and computer-based record keeping and monitor financial and operational performance.
• Communicate effectively with employees, supervisors, guests and vendors.

Skills

Staffing

Training

Guest service

Safety compliance

Job description

Arby's in Auburn, Alabama is seeking an Assistant Manager to support the General Manager in daily operations and guest experience. You will lead staffing, training, and quality control, ensuring cleanliness, safety and regulatory compliance while maintaining strong financial performance.

You're expected to communicate professionally, supervise team performance during 10-hour shifts, and contribute to delivering warm hospitality and a high-energy service environment.