Guest Experience & Restaurant Operations Lead

Red Robin; Denver (CO); On-site; USD 58,000 - 61,000; Full time

Benefits offered by this job

Uncapped bonus program

Referral bonuses

Free shift meal

50% discount on Red Robin food for you

Closed on Thanksgiving and Christmas

Excellent opportunities to grow withus

Job summary

Red Robin is seeking a Restaurant Service Manager in Denver to lead daily operations and deliver unbridled hospitality. The role emphasizes brand standards, superior guest experiences, and a culture of continuous improvement.

You will manage a passionate team, drive execution, and contribute to growth opportunities within the company. The position requires 21+ years old, 2 years of management experience, open availability, reliable transportation, strong leadership, and familiarity with P&L

Qualifications

• Must be 21 years of age.
• 2 years of management experience.
• Open availability including nights, weekends, holidays.
• Strong P&L knowledge.
• Experience with Workday, Aloha, NBO and HotSchedules.
• Experience managing a team.

Responsibilities

• Oversee day-to-day operations during shifts to ensure excellence.
• Uphold brand standards and hospitality for guests.
• Inspire and develop a high-performing team focused on service.
• Monitor and drive execution, guest satisfaction, and continuous improvement.

Skills

Leadership

P&L knowledge

Team management

Communication

Open availability

Reliability

Microsoft Excel

Microsoft Outlook

Microsoft Word

Tools

Workday

Aloha

NBO

HotSchedules

Job description

Red Robin is seeking a Restaurant Service Manager in Denver to lead daily operations and deliver unbridled hospitality. The role emphasizes brand standards, superior guest experiences, and a culture of continuous improvement.

You will manage a passionate team, drive execution, and contribute to growth opportunities within the company. The position requires 21+ years old, 2 years of management experience, open availability, reliable transportation, strong leadership, and familiarity with P&L