Guest Experience Pro - Fast-Paced Retail & Benefits

Wawa, Inc.; Mount Laurel Township (NJ); On-site; USD 19,000 - 22,000; Full time

Job summary

Wawa, Inc. in Mt. Laurel, NJ is seeking a Customer Service Associate for a full-time, on-site role. You will operate the register, handle transactions, assist customers, and support store promotions to drive a positive experience.

Daily duties include preparing and serving food and beverages, keeping the store clean and safe, restocking shelves, and collaborating with team members to meet goals while upholding Wawa’s standards.

Qualifications

• Strong customer-facing skills with a focus on welcoming interactions.
• Experience in customer support and satisfaction.
• Professional phone etiquette and clear communication.
• Ability to work in a fast-paced retail or food service environment.
• Cash handling and basic point-of-sale operations.
• Reliable attendance and flexibility for varied shifts.
• Team-oriented with attention to cleanliness and safety.

Responsibilities

• Operate the register and handle transactions to ensure accuracy.
• Assist customers with inquiries and resolve issues to maintain satisfaction.
• Prepare and serve food and beverages as needed.
• Keep the store clean and safe, restock shelves, and maintain displays.
• Support store promotions and collaborate with team members to meet goals.

Skills

Customer service

Customer experience

Phone etiquette

Communication

POS operations

Cash handling

Team player

Attention to detail

Safety compliance

Education

High school diploma or equivalent

Tools

POS system

Job description

Wawa, Inc. in Mt. Laurel, NJ is seeking a Customer Service Associate for a full-time, on-site role. You will operate the register, handle transactions, assist customers, and support store promotions to drive a positive experience.

Daily duties include preparing and serving food and beverages, keeping the store clean and safe, restocking shelves, and collaborating with team members to meet goals while upholding Wawa’s standards.