Guest Experience & Operations Leader (Restaurant)

Bluegrass Stream LLC; Wallace (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Bluegrass Stream LLC in Wallace, NC is seeking an Assistant Manager to oversee daily restaurant operations, supervise staff, and ensure guest experiences meet high standards.

You will coach team members, create and manage schedules, uphold food safety and cleanliness, and resolve guest concerns while ensuring policies and laws are followed. This role emphasizes teamwork, reliability, and operational excellence in a bustling dining environment.

Qualifications

• Must be 18+ years old with a valid driver's license and reliable transportation.
• 1–3 years of management experience, preferably in a restaurant setting.
• Strong leadership, organizational, and interpersonal skills.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays.
• Successful background check completion.

Responsibilities

• Complete required training, including food safety and management certifications.
• Enhance guest satisfaction through team development and service excellence.
• Create and manage staff schedules, delegate shift tasks, and monitor performance.
• Ensure food quality, cleanliness, safety, and compliance with policies and laws.
• Maintain operational standards and a positive team environment.
• Handle reports, records, and safety procedures accurately and efficiently.
• Report concerns to supervisors and escalate issues as needed.

Skills

Leadership

Organizational skills

Interpersonal skills

Job description

Bluegrass Stream LLC in Wallace, NC is seeking an Assistant Manager to oversee daily restaurant operations, supervise staff, and ensure guest experiences meet high standards.

You will coach team members, create and manage schedules, uphold food safety and cleanliness, and resolve guest concerns while ensuring policies and laws are followed. This role emphasizes teamwork, reliability, and operational excellence in a bustling dining environment.