Guest Experience & Operations Coordinator

Gene Juarez Salons & Spas; Tukwila (WA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Job summary

Gene Juarez Salons & Spas is seeking a Salon & Spa Coordinator at our Southcenter location. This full-time role focuses on ensuring guests feel welcomed in-person and behind-the-scenes support to our artists, with duties spanning customer service, cashiering, merchandising, and problem-solving.

The position requires open scheduling availability—evenings and weekends are common—plus the physical ability to stand for long periods and lift up to 50 pounds.

Qualifications

• Experience in customer service or retail environments is preferred.
• Ability to handle cash transactions accurately and securely.
• Comfort with basic merchandising and product promotion.
• Strong problem-solving skills and guest focus.
• Open scheduling availability including evenings and weekends is required.

Responsibilities

• Welcome and assist our guests to create a welcoming first impression.
• Support stylists by preparing clean linens and supplies for services.
• Maintain a warm, clean salon environment from lobby to restrooms.
• Assist with retail stock and signage; help organize incoming shipments.
• Engage with guests at check-out to ensure a positive experience and invite return visits.

Skills

Customer service

Cashiering

Merchandising

Problem solving

Open scheduling

Job description

Gene Juarez Salons & Spas is seeking a Salon & Spa Coordinator at our Southcenter location. This full-time role focuses on ensuring guests feel welcomed in-person and behind-the-scenes support to our artists, with duties spanning customer service, cashiering, merchandising, and problem-solving.

The position requires open scheduling availability—evenings and weekends are common—plus the physical ability to stand for long periods and lift up to 50 pounds.