Guest Experience Coordinator – Salon & Spa (Full-Time)

Gene Juarez Salons & Spas; Seattle (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Discounts on services and products

Career development and growth

Medical, dental, vision, life and AD&D

401k plan availability

PTO accrual for hours worked

Job summary

Gene Juarez Salons & Spas in Seattle's University Village location is hiring a Salon & Spa Coordinator. You will welcome guests and provide consistent support, both in-person and behind the scenes, to ensure a superb guest experience.

This full-time role requires flexible availability, including evenings and weekends, and emphasizes organization, guest service, and a positive environment from open to close. Growth opportunities and comprehensive benefits are offered.

Qualifications

• Must be 18+ and eligible to obtain a MAST Permit or higher.
• Able to thrive in a fast-paced environment and pivot as needed.
• Anticipate guest needs and exceed expectations with accuracy.
• Detail-oriented, organized, and able to stay on top of tasks.
• Open scheduling availability (evenings/weekends) is required.
• Able to lift up to 50 lbs with assistance.

Responsibilities

• Welcome and assist our guests from the moment they arrive.
• Support artists by preparing linens and supplies for services.
• Maintain a warm, clean environment in lobby, retail area, and restrooms.
• Assist with retail stock and signage and organize incoming shipments.
• Engage with guests at checkout to ensure a great experience and encourage return visits.

Skills

Customer service

Cashiering

Merchandising

Problem-solving

Attention to detail

Organization

Communication

Flexibility

Multi-tasking

Job description

Gene Juarez Salons & Spas in Seattle's University Village location is hiring a Salon & Spa Coordinator. You will welcome guests and provide consistent support, both in-person and behind the scenes, to ensure a superb guest experience.

This full-time role requires flexible availability, including evenings and weekends, and emphasizes organization, guest service, and a positive environment from open to close. Growth opportunities and comprehensive benefits are offered.