Guest Experience & Operations Associate

Whistle Express Car Wash; South Carolina; Hybrid; USD 26,000 - 34,000; Full time

Job summary

Whistle Express Car Wash is seeking a hands-on Team Member for a full-time role in Columbia, SC. You will guide guests through the wash experience, help manage member accounts, and keep the site running smoothly across the tunnel, wash, and vacuum areas.

The role emphasizes physical work, a fast pace, teamwork, and ownership mindset. No prior experience is required, with a 60-day certification program to get started.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service with a friendly and professional attitude; assist with member sign-ups, changes, and account management; support sales and membership growth.
• Wash Station Service: Follow safety procedures and maintain a clean wash area; operate wash equipment safely and efficiently; identify preexisting vehicle conditions and communicate issues to the team.
• Convenience Station: Engage with customers to ensure a positive experience; manage member accounts and plan changes; stock detail centers and maintain inventory; keep areas clean and organized; support vacuum stations and general site upkeep.
• General Duties: Maintain professional conduct and uniform standards; perform opening/closing duties; keep tunnel clean and safe; prepare towels and materials for daily ops.

Job description

Whistle Express Car Wash is seeking a hands-on Team Member for a full-time role in Columbia, SC. You will guide guests through the wash experience, help manage member accounts, and keep the site running smoothly across the tunnel, wash, and vacuum areas.

The role emphasizes physical work, a fast pace, teamwork, and ownership mindset. No prior experience is required, with a 60-day certification program to get started.