Guest Experience & Merch Sales Ambassador

Entertainment Places; Orlando (FL); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets and passes

Discounts on park food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic Sales Ambassadors to deliver exceptional guest service and help guests with product information and upsell where appropriate. You will manage the cash register, price-mark merchandise, and maintain clean, inviting counters and displays.

Join our team to provide memorable experiences, enjoy free park admission perks, and take part in exclusive employee events. Prior retail experience is a plus and English communication skills are essential.

Qualifications

• Must be at least 18 years old.
• Outgoing personality with strong English language communication skills.
• Ability to accurately handle cash and learn/use point of sale system.
• Flexibility, dependability and integrity.
• Prior retail sales experience preferred.

Responsibilities

• Greet and interact with guests.
• Answer questions and resolve guest issues.
• Assist guests with product information.
• Focus on up-selling and increasing sales.
• Operate cash register.
• Ensure merchandise is properly and accurately price marked.
• Take regular and special inventory counts.
• Minimize losses due to damage or theft.
• Perform stock duties and maintain merchandise counters and displays.
• Keep all assigned areas clean.

Skills

Guest service

Upselling

Cash handling

English language communication

Retail sales experience

Tools

POS system

Cash register

Job description

SeaWorld Parks & Entertainment is seeking enthusiastic Sales Ambassadors to deliver exceptional guest service and help guests with product information and upsell where appropriate. You will manage the cash register, price-mark merchandise, and maintain clean, inviting counters and displays.

Join our team to provide memorable experiences, enjoy free park admission perks, and take part in exclusive employee events. Prior retail experience is a plus and English communication skills are essential.