Guest Experience & Membership Specialist

Mister Car Wash, Inc.; Apple Valley (MN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

PTO from day one

Medical, dental, vision coverage

401(k) match

Tuition reimbursement

Job summary

Mister Car Wash is looking for a Guest Service Specialist (GSS) to greet customers, sell memberships, and ensure every guest leaves with a clean, shiny car. This role emphasizes friendly, energetic service and teamwork at outdoor locations across the country.

As part of Mister Car Wash, you’ll join an energetic team, receive training to master our brand standards, and enjoy benefits such as paid time off, medical/dental/vision, and a 401(k) match.

Qualifications

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality-type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Skills

Customer service

Retail

Hospitality

Job description

Mister Car Wash is looking for a Guest Service Specialist (GSS) to greet customers, sell memberships, and ensure every guest leaves with a clean, shiny car. This role emphasizes friendly, energetic service and teamwork at outdoor locations across the country.

As part of Mister Car Wash, you’ll join an energetic team, receive training to master our brand standards, and enjoy benefits such as paid time off, medical/dental/vision, and a 401(k) match.