Guest Experience & Membership Sales Associate

Goldfish Swim School; Greensboro (NC); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Flexible schedule

Free uniforms

Opportunity for advancement

Paid on-the-job training

Weekly Pay

Consistent set schedules

Culture driven company

Employee recognition programs

Positive Team Culture

Career Growth Opportunities

Job summary

Goldfish Swim School in Greensboro, NC, is looking for a passionate customer service representative to enhance the experience of our guests and promote memberships. This role involves delivering high-quality service, supporting class scheduling, conducting sales calls, and providing professional assistance to parents and children alike. We seek individuals with strong communication skills, a positive attitude, and a desire to grow within a supportive, culture-driven environment. Opportunities for advancement available.

Qualifications

• Must be able to work with children effectively.
• Excellent verbal and written communication skills are required.
• Must exhibit high energy and a positive attitude.
• Prior experience in sales is a plus but not mandatory.

Responsibilities

• Provide exceptional customer service to members and guests.
• Assist with scheduling classes and handling billing inquiries.
• Engage in sales activities to promote memberships.
• Follow up with potential customers to convert leads.
• Maintain organization and cleanliness in the front desk area.
• Resolve customer complaints professionally.

Skills

Ability to work with children

Excellent communication skills

Organizational skills

High energy

Sales-driven mindset

Strong work ethic

Ability to handle rejection positively

Previous sales experience

Job description

Goldfish Swim School in Greensboro, NC, is looking for a passionate customer service representative to enhance the experience of our guests and promote memberships. This role involves delivering high-quality service, supporting class scheduling, conducting sales calls, and providing professional assistance to parents and children alike. We seek individuals with strong communication skills, a positive attitude, and a desire to grow within a supportive, culture-driven environment. Opportunities for advancement available.