Guest Experience & Membership Advisor

Golf Ranch; Phoenix (AZ); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly pay

Unlimited free buckets

50% off food and beverages

25% off merchandise and retail

One free on-shift meal

Predictable scheduling

On-the-job training

Job summary

Golf Ranch in Phoenix, AZ is seeking a Sales and Service Specialist to greet guests, share information on Ranch Pass memberships, events, and experiences, and help guests maximize their visit.

You will drive sales at the front desk, handle transactions, and collaborate with teammates to ensure smooth operations and memorable guest experiences throughout shifts, including evenings and weekends.

Qualifications

• Friendly, guest-focused approach and strong communication skills.
• Ability to multitask in a fast-paced hospitality environment.
• Willingness to learn POS, booking, and membership platforms.

Responsibilities

• Greet guests, assist check-in and ensure a welcoming experience.
• Provide accurate information about memberships, events, and promotions.
• Handle transactions at the front desk with professionalism and efficiency.
• Support operations and promote on-site programs and events.

Skills

Customer service

Communication

Multitasking

POS experience

CRM software

Tools

POS systems

Booking software

CRM software

Job description

Golf Ranch in Phoenix, AZ is seeking a Sales and Service Specialist to greet guests, share information on Ranch Pass memberships, events, and experiences, and help guests maximize their visit.

You will drive sales at the front desk, handle transactions, and collaborate with teammates to ensure smooth operations and memorable guest experiences throughout shifts, including evenings and weekends.